Overview

At Hartman Group, you will support our food and beverage industry clients and help uncover consumer demand trends and growth opportunities impacting the future of the industry. The Senior Consultant, Consumer Insights is an experienced research professional with strong client-facing and consultative skills, the ability to analyze and interpret complex data sets, advanced strategic thinking, as well as an interest in food culture. Individuals with strong writing, project management skills and a proven ability to thrive in a fast-paced, team-driven work environment will excel in this role. Experience working in the CPG, retail, or foodservice industries, insights-based strategic consulting, or marketing research is preferred.

Position Summary

Join our innovative team as Senior Consultant in a hybrid/remote work environment. In this analytically focused role, you will work primarily on the Hartman Group’s Retainer Client Services division but may also collaborate on projects relating to other key business areas including Custom Consumer Research and Strategic Consulting. The work will emphasize qualitative and cultural analysis and quantitative analytics to meet client needs on a broad range of topics and questions. You will work with clients to develop appropriate approaches to ensure their questions are answered and their strategic business research objectives are met; you will create client deliverables that integrate Hartman’s vast data sources, secondary research, consumer trends and cultural analysis, crafting unique narratives and perspectives that answer client questions.

Qualified candidates will have proven ability to thrive in a client-centric, fast-paced, highly collaborative work environment where co-creation, continuous learning and professional growth are prioritized.

Hartman Group offers a flexible working model with both hybrid and fully remote work environments. Employees can choose to work partly in our physical office based outside Seattle in Bellevue, Washington and partly at home, or in a fully remote capacity from anywhere in the U.S.

Your key responsibilities will include:

Insights and Strategy Delivery

• Demonstrate deep knowledge of food culture, and analytical ability to apply findings from internal and external research to support actionable conclusions about consumer attitudes/behavior
• Analyze and synthesize multiple, complex data sets including primary and secondary research (e.g., qualitative and quantitative consumer data, sales data such as IRI, Nielsen, SPINS, Euromonitor; census and other government data) and work independently to translate data into strategic implications and recommendations to address key client business issues
• Create and deliver client deliverables that demonstrate thoughtful analysis and data interpretation via strong written and visual storytelling including research insights, strategic frameworks, and compelling narratives to illustrate consumer attitudes and behavior and bring to life opportunities for clients
• Translate sometimes ambiguous client requests into clear and insightful deliverables that address underlying client needs
• Develop facileness with Hartman consulting models and intellectual capital to apply to projects as appropriate
• Provide analytical and thought leadership and mentoring to project teams

Project Management and Execution

• Be comfortable working both independently and collaborating within a dynamic, cross-disciplinary team and on cross-discipline projects, managing multiple concurrent projects
• Manage timelines, project goals and expectations of key internal/external stakeholders to achieve rapid analytical workflow
• Manage multiple activities at once, including client communication and management and development of multiple client deliverables simultaneously
• Manage multi-method/multi-phase projects, including landscape and trend reviews with secondary research and data synthesis, analysis and report generation based on client requests
• Design and facilitate internal and client work sessions/ideations

Client Management and Satisfaction

• Manage day-to-day client relations for 4-6 accounts, proactively identifying and addressing needs/risks to drive satisfaction and positive project outcomes and adding value for clients
• Confidently lead all client communications including project definition, kick-off and status updates, final presentation delivery, and package renewals across a variety of phone/videoconference, webinar and in-person settings
• Proactively acquire and demonstrate current knowledge of client business, competitive environment, and larger food industry
• Manages contract renewal process, including all client communication and promoting incremental sales (larger package sizes, custom work, etc.)

Technical/Specialized Skills:

• Advanced PowerPoint and Excel skills
• Design and data visualization expertise
• Concise and professional writing style
• Primary qualitative and/or quantitative consumer research experience is preferred
• Professional or personal expertise in topic areas of Health & Wellness, Sustainability, Food Trends a plus

Additional Requirements

• Degree in Social Sciences or business degree; Graduate-level training preferred
• 7+ years of prior work experience, preferably within the food industry, consumer research or insights-based marketing consulting, or related academic training
• Persuasive written and verbal communications to inspire confidence and build/strengthen internal and external relationships
• Evidence of leadership ability (project, thought and people)

Hartman Group offers hybrid or fully remote opportunities with a competitive benefits package, including paid vacation and sick time, 401(k) with company matching, medical/dental/vision coverage, volunteer paid time off and more.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The typical base salary for this position is: $90,000-100,000.

About Hartman Group, Inc.

Hartman Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or any other protected class and will not be discriminated against on the basis of disability.

To be considered for this opportunity, please send your resume and a cover letter to careers@hartman-group.com