With all the changes to food shopping, the key question is of course what the future will look like: which changes will stick when concerns over the pandemic fade away and which will revert to a pre-pandemic state? 

 

The answer is not clear-cut as among shoppers who have adjusted their shopping routines, some plan to stick with their current approach, others are eager to return to their pre-pandemic strategy, and still others expect to fall somewhere in between. The latter group is the swing group whose future choices will depend on how well specific products and retail services/policies meet their needs now and as pandemic fears begin to dissipate.

 

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